Notation based on the Act on Specified Commercial Transactions

 

(1) Sales Price

The amount shown on the product introduction and shopping pages (includes consumption tax).
※The shopping cart screen displays the base price and consumption tax separately.

(2) Shipping Fees & Charges ■Domestic Shipping: Flat rate free shipping
■International Shipping: Flat rate of US$80 (Free shipping on orders over US$800)
For detailed conditions regarding shipping, such as couriers and international customs duties, please refer to the [Shipping Policy].
■Any fees incurred during bank transfers are to be borne by the customer.
(3) Payment Timing & Methods

■Prepayment via bank transfer
■Credit card (single payment only)
■Various smartphone payment services

(4) Delivery Timing

■If the product is in stock
For orders with prepayment:
Estimated within 2–3 business days after payment confirmation.
※We will contact you via email or phone if there is any delay.

■If the product is out of stock
Generally, pre-orders can be accepted.
Please inquire regarding delivery times, etc.

※Shipments are only processed on weekdays.
Closed: Weekends, national holidays, summer and year-end/New Year holidays.

(5) Return Policy & Conditions

Our shop has established the following "Special Return Policy" for mail-order sales:

■Returns/exchanges are accepted only in cases of defective products or incorrect items received.
After you have returned the item(s) via collect-on-delivery (COD) shipping, we will ship out the replacement product(s).
As a general rule, please contact us within 9 days of receiving the product to initiate the return process.

■We do not accept returns or exchanges due to customer preferences (e.g., mismatch of expectations, ordering errors).
This is in accordance with the specified return policy under Article 15-3 of the Act on Specified Commercial Transactions.

(6) Business Name  Oriolus Japan G.K. 
(7) Address

Nomura Sangyo Bldg. 302, 786-1 Yanokuchi, Inagi-shi, Tokyo

(8) Contact Information TEL: 090-6325-4091
E-MAIL: info@oriolus.co.jp
Closed: Weekends, national holidays, summer and year-end/New Year holidays.
(9) Representative & Operations Manager Representative Partner: Kewei Yu
E-MAIL: info@oriolus.co.jp