NiPO A200PRO早期購入者へ
レザーケースプレゼントキャンペーン開催！

📌 参加方法

1. A200PROについて着弾報告や開封写真、使用感、音質レビューなどを各種SNSやレビューサイトに投稿
2. 専用応募フォームに必要事項記載
   
3. 送信して応募完了
   

NiPO COCOM1発売記念キャンペーン開催！

📌 参加方法

1. COCOM1の着弾報告や開封写真、使用感、音質レビューなどを各種SNSやレビューサイトに投稿
2. 専用応募フォームに必要事項記載
   
3. 送信して応募完了
   

【DIY応援キャンペーン！】

キャンペーン期間中に当ショップサイトから対象のOriolus JOYCRAFTシリーズご購入で3Dプリンターなど活用し25年あまりDIYオーディオ/ガジェット制作をされている「6島LAB」謹製非売品オリジナルフレームをプレゼント！

JOYCRAFTシリーズは音響回路設計の匠であるOriolusのサウンド技術とユーザーのアイデアを融合する画期的なオーディオアイテムです。
ただ今、Oriolus公式直販サイト「Audio Passion Lounge」では、対象のOriolus JOYCRAFTシリーズ製品をご購入いただいたお客様に先着で、堅牢性とメンテナンス性が向上するオリジナルフレームをプレゼントする特別キャンペーンを実施中！

オリオラスジャパン（以下OJ）が取り扱う国内正規品のWM8741 DAC/R2R DACカードをご購入いただいたお客様を対象に、アップデート作業の代行サービスを承っております。
ご自身での作業に不安がある場合は、ぜひご利用をご検討ください。

作業費：無料（無償対応）
送料：往復ともにお客様ご負担となります

【ご依頼方法】
アップデート代行をご希望の場合は、事前にお問い合わせよりご連絡ください。
正規販売店でのご購入を証明できる書類（納品書・レシートなど）のコピーをご提示いただきます。

ご購入の確認後、弊社より返送先や発送手順などをご案内いたします。

※ ご購入証明書の確認ができない場合は、アップデート作業をお受けできません。
あらかじめご了承ください。

ご不明な点がございましたら、お気軽にお問い合わせください。

Effective December 1, 2023, this warranty applies to customers who purchase new products themselves.
※This warranty service does not apply in cases of resale or transfer.
We will provide the maximum support possible within the scope offered by the manufacturer for new products purchased on this website, excluding outlet items.
※This warranty cannot be combined or duplicated with other campaigns (e.g., an existing 2-year campaign + reliability warranty + 2 years).
※For extended warranties after the manufacturer's warranty period expires, support received from retailers other than our company will not be covered. Please note that only the standard manufacturer's warranty will apply.
※Parts replacement is limited to cases where the manufacturer has stock. If the manufacturer cannot procure the parts, we may not be able to provide support. We appreciate your understanding.

Specifically,

If you purchase "new products with a unit selling price of less than 100,000 JPY (including tax)":
Cables: Total manufacturer's warranty period extended to 2 years
DAPs & Amplifiers: Total manufacturer's warranty period extended to 2 years
Earphones/Headphones: Total manufacturer's warranty period extended to 2 years
※Standard manufacturer's warranty is 1 year


If you purchase "new products with a unit selling price of 100,000 JPY or more and less than 400,000 JPY (including tax)":
Cables: Total manufacturer's warranty period extended to 2 years, 1 complimentary unconditional inspection during the warranty period
DAPs & Amplifiers: Total manufacturer's warranty period extended to 2 years, 1 complimentary unconditional inspection during the warranty period,
1 complimentary battery replacement
Earphones/Headphones: Total manufacturer's warranty period extended to 2 years, 1 complimentary unconditional inspection during the warranty period


If you purchase "new products with a unit selling price of 400,000 JPY or more and less than 700,000 JPY (including tax)":
Cables: Total manufacturer's warranty period extended to 3 years, 2 complimentary unconditional inspections during the warranty period, 1 complimentary replacement of connection parts (plugs or sockets)
DAPs & Amplifiers: Total manufacturer's warranty period extended to 3 years, 2 complimentary unconditional inspections during the warranty period, 2 complimentary battery replacements, 1 complimentary replacement of connection parts (ports, jacks)
Earphones/Headphones: Total manufacturer's warranty period extended to 3 years, 2 complimentary unconditional inspections during the warranty period, 1 complimentary replacement of connection parts (plugs or sockets)


If you purchase "new products with a unit selling price of 700,000 JPY or more (including tax)":
Cables: Total manufacturer's warranty period extended to 3 years, 2 complimentary unconditional inspections during the warranty period, 2 complimentary replacements of connection parts (plugs or sockets), 2 complimentary replacements of specified metal parts (if manufacturer has stock)
※Specified metal parts: e.g., if you want to replace a 2.5mm plug with a 4.4mm plug (can be specified from PWAudio's in-stock brand parts)
DAPs & Amplifiers: Total manufacturer's warranty period extended to 3 years, 2 complimentary unconditional inspections during the warranty period, 2 complimentary battery replacements, 2 complimentary replacements of connection parts (ports, jacks), 1 complimentary replacement of exterior parts (including LCD)
Earphones/Headphones: Total manufacturer's warranty period extended to 3 years, 2 complimentary unconditional inspections during the warranty period,
2 complimentary replacements of connection parts (plugs or sockets), 1 complimentary reshell due to damage (consultation required for custom products originally fitted to ear molds, as an exception)

Except for individual cases, we plan to operate the system based on the policy described. For other cases, we will consult with the purchaser and Oriolus Japan LLC to resolve the issues.

We are pleased to announce that we have become an official direct retailer for xDuoo, and will now be selling xDuoo products.
Due to contractual arrangements, please direct all technical support inquiries and feedback regarding xDuoo products to xDuoo in their home country. Please refer to the information below:

xDuoo Manufacturer Contact (English)

For product defects or malfunctions, a detailed statement (receipt) issued by an authorized retailer, including our direct shop, is included with the product at the time of sale. Please note that if this statement is not included, the product cannot be received.

Furthermore, based on our contract, we are unable to answer questions regarding product support beyond the information publicly available. However, please be assured that we will continue to support you with general product usage.