Notation based on the Act on Specified Commercial Transactions

 

(1) Sales price

The amount posted on the product introduction page and shopping page (tax included)
*On the shopping cart screen, the product price and consumption tax are displayed separately.

(2) Shipping and handling fees ■Domestic shipping: Free shipping
■International shipping: US$80 (Free shipping on purchases of US$800 or more)
Please check the [Shipping Policy] for detailed conditions regarding shipping, such as shipping carriers and customs duties for international shipments.
■Bank transfer fees are borne by the customer.
(3) Payment period and method

■Advance payment by bank transfer
■Credit card (lump-sum payment)
■Various smartphone payment services

(4) Delivery time of products, etc.

■If the product is in stock
For advance payment orders:
2-3 business days after payment confirmation
*If there is a delay, we will notify you by email or phone.

■If the product is out of stock
Reservations are generally accepted.
Please inquire about the delivery date. 

*Shipping is only available on weekdays.
Holidays: Saturdays, Sundays, national holidays, summer and New Year holidays

(5) Return policy and conditions for products

Our store has established the following "return policy" for mail order.

■Returns and exchanges are only accepted for defective products or discrepancies in content.
After the product is returned to us with shipping costs paid by the customer, we will exchange it for a non-defective product and ship it.
For returns, please contact us within 9 days after the product arrives, as a general rule.

■Returns and exchanges due to customer convenience (e.g., difference in image, mistaken order) are not accepted.
This is based on the explicit return policy under Article 15-3 of the Act on Specified Commercial Transactions.

(6) Seller name Orielus Japan LLC
(7) Address 20-4-201 Minamishinmachi, Hachioji-shi, Tokyo
(8) Contact method TEL: 090-6325-4091
E-MAIL: info@oriolus.co.jp
Holidays: Saturdays, Sundays, national holidays, summer and New Year holidays
(9) Representative and person in charge of mail-order business Representative Employee: Yu Kewei
E-MAIL: info@oriolus.co.jp